Terms of service
Terms of Service
TERMS AND CONDITIONS OF SERVICE
www.realbasics.com.co
Welcome to our website www.realbasics.com.co
GENERAL INFORMATION
This website is operated by the owners of REAL BASICS, operating under the trade name REAL BASICS.
Throughout the site, the terms “we,” “us,” and “our” refer to REAL BASICS.
By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlinks.
These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. Any new features or tools added to the store will also be subject to these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site following any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.
Any breach of these Terms will result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and in limited quantities, subject to our Return Policy.
Product images are illustrative. We do not guarantee exact color display. All promotions are non-cumulative, subject to availability, and limited to one per person.
We reserve the right to limit product quantities or discontinue products at any time.
REAL BASICS commits to offering products that meet hygiene, safety, and regulatory standards. If a product fails to meet these standards, it will be withdrawn immediately.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders.
You agree to provide current, complete, and accurate purchase and account information.
Prices may change due to external factors such as currency fluctuations.
For more information, please review our Return Policy (Section 18).
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party content, websites, or transactions. Complaints regarding third-party products must be directed to the third party.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
Any comments or submissions you provide may be used by us without restriction or compensation. You are solely responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without notice.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for unlawful, abusive, misleading, or harmful purposes, including transmitting malware or violating intellectual property rights.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products are provided “as is” and “as available.”
REAL BASICS shall not be liable for any direct or indirect damages arising from the use of the Service or products, to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless REAL BASICS from any claim arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party. We may terminate access for violations without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and REAL BASICS and supersede any prior agreements.
SECTION 18 – RETURN POLICY
Returns, exchanges, warranties, refunds, and right of withdrawal are governed by our Return Policy, as detailed on the website.
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of Colombia, and the parties submit to the jurisdiction of the competent courts.
SECTION 20 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
SECTION 21 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
📧 real.basics24@gmail.com
📍 Calle 21 Sur No. 41-117, Envigado, Colombia
📞 (+57) 333 280 7578
Last updated: 05/22/2025